Effective Date: 1/4/2025
Last Updated: 30/7/2025

At Octane Egypt, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our mobile applications, or engage with our services (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use the Services.

1. Information We Collect

• Personal Information:
  • Name
  • Email address
  • Phone number
  • Company name
  • Business registration number and Tax ID
  • Billing and payment details
• Usage & Technical Data:
  • IP address
  • Device type and identifiers
  • Browser type
  • Operating system
  • Location data (with your permission)
  • Website interactions and session data
• Fleet and Vehicle Data (for business users):
  • Vehicle registration numbers
  • Fuel consumption and refueling records
  • Maintenance history
  • Driver information
• Cookies and Tracking: We use cookies and similar technologies to personalize your experience and analyze usage.

2. How We Use Your Information

• To provide, maintain, and improve our services
• To process payments and manage transactions
• To create and manage your account
• To deliver personalized offers and recommendations
• To enable GPS and smart chip-based services at stations
• To respond to your inquiries and provide customer support
• For internal analytics and reporting
• To comply with legal obligations and protect against fraud

3. How We Share Your Information

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party partners who help us operate our platform (e.g., payment processors, analytics providers).
• Fleet Management Clients: For business accounts, usage and vehicle data may be shared with your employer or fleet manager.
• Government or Legal Authorities: If required by law, court order, or to protect our legal rights.
• Partner Stations & Brands: Limited and anonymized data may be shared with affiliated fuel stations or service providers to enhance your experience.

4. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. However, no system can be completely secure, so we encourage users to maintain strong passwords and report suspicious activity.

5. Your Rights & Choices

Depending on your location and applicable law, you may have the right to:

• Access, correct, or delete your personal data
• Object to or restrict processing
• Withdraw consent for certain uses
• Request a copy of your data in a portable format

To exercise your rights, please contact us at CS@octane-tech.io.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you with services, comply with legal obligations, or resolve disputes.

7. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

8. International Transfers

While Octane Egypt operates primarily in Egypt, some data processing partners may be located in other jurisdictions. We take necessary safeguards to ensure your data is handled securely and in compliance with applicable laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” We encourage you to review it periodically.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact:

Octane Egypt
5A by waterway, Building C, Cairo, Egypt
Email: CS@octane-tech.io
Phone: +20221247740